Inspire

Sorry. Not sorry?

Posted on by Shari Swanson

Some apologies make things worse. They don’t feel like apologies at all. They feel, instead, like just more hurt. Other apologies acknowledge the wound and help it heal. What makes the difference?

In When Sorry Isn’t Enough: Making Things Right with Those You Love, Gary Chapman (of Five Love Languages fame) and Jennifer Thomas suggest that a true apology must have six characteristics:

Expressing regret–It’s important for an apology to be for something you did or said.  The more specific, the more it acknowledges the harm caused, the better. “I’m sorry you’re so sensitive,” doesn’t really feel like an apology because it is just restating some perceived flaw in the victim and isn’t focussing on anything you did wrong. Even if the harm was wholly unintended, when your actions cause another person pain, an apology is warranted. It goes to the very essence of the apology: I did not mean to hurt you.

Accepting responsibility— Yes, the pressures of the world can sometimes lead us to get wound up and stressed and to hurt other people, but that does not make it the world’s fault. We control ourselves. We are responsible if we act badly. Blaming the boss, the dog, the economy, the other drivers is deflecting. Apologies for the state of the world or all its ills will not feel like a real apology to the person you lashed out at. Apologizing for losing your temper or not considering the effects of your actions will.

Making restitution–“How can I make it right?” are powerful words. It shows an acknowledgement that what you did caused someone else harm. Maybe you can’t make it right. Maybe you can never make it right. But listening to the victim explain the damage is a powerful step forward in the process. Listening here is key–no justifying your actions, no quarreling with the facts, no defenses, just listening to the other person share their perspective. If there is something you can do to make things better, do that thing.

Genuinely repenting–If you are truly sorry, and have listened deeply to the pain you’ve caused, you will not want to cause that person pain again. You will stop causing the damage. You will want to change. Maybe you will need to write down the steps you want to take to prevent causing further harm. Maybe you will slip up and need to start again. But the most important thing is that you will try to not do this again. Otherwise, are you really sorry?

Requesting Forgiveness–“Can you forgive me?” are powerful words. They show you care about the relationship. They show you understand you did things wrong. They show you are not in control of the relationship.

Everyone messes up. Not everyone takes responsibility for messing up. When we do take responsibility for the harm we’ve caused, it may strengthen our relationships and help them grow stronger. Trust can reenter, fostering healing.

Randy Pausch, the author of the quote above, gave a powerful Last Lecture before he died young of pancreatic cancer. His timeless words can teach us all a lesson about life and living.

An apology to heal the hurt.

Posted on by Shari Swanson

“I’m sorry, but…” Some apologies make things better, and some just don’t. In fact, they might make things worse by blaming the person you hurt or showing that there is just no true awareness of what went wrong. 

Generally, the apologies that have an excuse fall in the latter category. A good apology makes you feel seen and heard, that someone has looked at things from your point of view and understood the negative impact they have made. A good apology requires us to stand in the shoes of the person we’ve wronged and feel what they are feeling. Not what we would feel if we were in their shoes, but what they’re feeling. 

Then, when we feel the harm we’ve caused, it should change us, make us not want to cause that harm again to that person or others, and make us want to make amends. It shouldn’t leave us where we were. If it does, if we repeat the same hurtful words or behavior, perhaps we haven’t yet done the work that goes into reconciliation. 

Back into the other person’s shoes we go until we understand and grow. This is how progress is made, how relationships heal and grow stronger, how trust is restored. And, because we humans are very fallible creatures, it’s not a one and done thing, but a continuing process. Evaluating the effect we are having on people, making sure we are treading softly, taking responsibility and making amends when we don’t. Perhaps two steps forward, one step back, but staying in relationship, rebuilding trust, and moving forward together.

What kind of difference will you make?

Posted on by Shari Swanson

Jane Goodall was an inspiration. She will be missed. Consider her words above today.

Think of all the people you’ve brushed up against as you went about your day today. Were their lives made better by the encounter? Even something as simple as a greeting or smile can brighten someone else’s day, and they in turn will be more encouraged to brighten someone else’s day and so on and so on and so on.  Good cheer ripples out into the world endlessly. So, of course, does a dour grumpy mood. But who needs more of that?

Consider your actions today. You’re making ripples of one kind or another.

Are you keeping up with the Joneses?

Posted on by Shari Swanson

Do you find yourself comparing your life with that of your friends or co-workers? Science says that Facebook and other social media can actually make people feel sad rather than connected because it seems like your friends are having a better time than you are. Often that comparison is misleading.

But always that comparison is beside the point. There will always be someone smarter, richer, more accomplished, happier, etc. than you; just like you will be all those things for someone else.

The challenge is to be happy with what you are and have. At times like these, it is comforting to read Saint Teresa of Calcutta’s words:

People are often unreasonable, irrational, and self-centered.  Forgive them anyway.

            If you are kind, people may accuse you of selfish, ulterior motives.  Be kind anyway.

            If you are successful, you will win some unfaithful friends and some genuine enemies. Succeed anyway.

           If you are honest and sincere people may deceive you.  Be honest and sincere anyway.

            What you spend years creating, others could destroy overnight.  Create anyway.

            If you find serenity and happiness, some may be jealous.  Be happy anyway.

  The good you do today, will often be forgotten.  Do good anyway.

 Give the best you have, and it will never be enough.  Give your best anyway.

         In the final analysis, it is between you and God.  It was never between you and them anyway.

Don’t worry about the Joneses. Instead, keep your heart grateful and your actions focussed on making a positive difference in this world.

The most important thing.

Posted on by Shari Swanson

Jaqueline Kennedy once said that, “If you bungle raising your children, I don’t think whatever else you do matters very much.”

Our children are our highest priority. Through our love and attention, they can grow up believing in themselves and their ability to make a difference. For a fascinating discussion on how simple changes in the ways we speak to them and affirm their efforts can make profound differences in their future lives, go here.

It’s not about an A; it’s about engagement. It’s not about learning one skill; it’s about curiosity. It’s not about talent; it’s about effort. Simple shifts, profound results!

Sincerely yours,

Posted on by Shari Swanson

Crocodile tears. Derived from an ancient anecdote that crocodiles shed tears for the creature they are eating; the phrase has come to refer to a hypocritical display of false emotion. Insincerity. Sometimes worse– a show of emotion to lull someone in to sharing their story or revealing their vulnerabilities only to use that information against them. Dante reserved his 8th circle of Hell (out of 9, with 9 being worst) for the fraudulent–the hucksters, the corrupt politicians, the panderers and seducers, the false teachers, the perjurers and liars.

Why are they so bad? Perhaps it is because trust is so sacred, a bridge to community, a link between people that keeps us all from chucking it and living like recluses behind a bush. But also, perhaps it is because we do not come with built in BS meters. We are born trusting; we have to learn cynicism. And the way we learn that is to be let down, over and over, by the insincere. And when that harm makes us close off and guard, we become less than what we really are.

So the solution, it seems, is to fight back, not with insincerity of our own, but with authenticity and vulnerability come what may, to keep putting it out there every day, in every circumstance with truth and love and a whole heart. To be sincere. Authenticity and sincerity will help heal those damaged by crocodile tears, and they definitely won’t land us in one of Dante’s circles.

Peace sprouts.

Posted on by Shari Swanson

What can we do to help? The problems seem great, and we seem so small.

Consider these words from Pope Leo XIV:

“Do not be afraid. Be sprouts of peace where the seed of hatred and resentment is growing; be weavers of unity where polarization and enmity prevail; be the voice of those who have no voice to ask for justice and dignity; be light and salt where the flame of faith and the taste for life are fading.” — Pope Leo XIV

Every giant tree starts as a tiny sprout. Be sprouts of peace.

We have more control and are stronger than we think. What we do makes a difference. Let’s make it a good difference!

The breath of a relationship’s life

Posted on by Shari Swanson

There is a Museum of Medieval Torture in Hollywood. Imagine that. All the creative and horrendous ways people came up with to hurt other people. And even in this ‘modern’ era, some people spend time thinking of creative ways to hurt others, including in our penal system where solitary confinement is perhaps one of the harshest. Or in our churches, where shunning, cutting someone off from the community with no further interaction, is still practiced in many faiths.

This cruelty can extend into our most intimate relationships and friendships when one person practices the silent treatment, shutting down communication completely over some perceived transgression. Or even when they ‘ghost’ someone, disappearing completely from another’s life and leaving no trace, with no warning or explanation. And these acts like the bed of nails or drawing and quartering or yore are torture, too, because they are intended to inflict pain and misery.

In What You’re Saying When You Give Someone the Silent Treatment, Daryl Austin notes:

The silent treatment goes by many names: shunning, social isolation, stonewalling, ghosting. Although psychologists have nuanced definitions for each term, they are all essentially forms of ostracism. And the tactic is nothing new. Ancient Greeks expelled for 10 years citizens who were thought to be a threat to democracy, and early American settlers banished people accused of practicing witchcraft. Religions have frozen out individuals for centuries: Catholics call it excommunication, herem is the highest form of punishment in Judaism, and the Amish practice Meidung. The Church of Scientology recommends total “disconnection” from anyone deemed antagonistic toward the religion.

“My research suggests that two in three individuals have used the silent treatment against someone else; even more have had it done to them,” Williams said. Experts told me that although they need more data to know for certain, instances of the silent treatment have likely increased over the years as new forms of communication have been invented. “Every new method of connection can be used as a form of disconnection,” Williams said.

Ostracism can also manifest in lesser ways: someone walking out of the room in the middle of a conversation, a friend at school looking the other way when you wave at them, or a person addressing comments from everyone in a message thread except you. “Partial ostracism,” Williams told me, might mean monosyllabic replies—a terse period at the end of a one-word text message. But in serious cases, ostracism can take a heavy toll whereby victims become anxious, withdrawn, depressed, or even suicidal.

“Because we humans require social contact for our mental health, the ramifications of isolation can be severe,” Joel Cooper, a psychology professor at Princeton, told me. “In the short term, the silent treatment causes stress. In the long term, the stress can be considered abuse.”

And silent treatment hurts, not just the victim, but the perpetrator as well.

But the silent treatment ultimately harms the person causing it, too. Humans are predisposed to reciprocate social cues, so ignoring someone goes against our nature, Williams said. The perpetrator is therefore forced to justify the behavior in order to keep doing it; they keep in mind all the reasons they’re choosing to ignore someone. “You end up living in a constant state of anger and negativity,” Williams said.

One study found that social rejection provoked a response in its victims similar to that of victims of physical abuse; the anterior cingulate cortex area of the brain—the area thought to interpret emotion and pain—was active in both instances. “Exclusion and rejection literally hurt,” John Bargh, a psychology professor at Yale, told me.

So, in this modern era, what should we do when tempted to give someone the silent treatment? What can we do when we’re on the receiving end?

Perhaps the beginning of an answer is realizing just how damaging that type of behavior can be to ourselves, each other, and the relationship. Realizing that communication, no matter how fraught, is the way back into community. Appreciating that we were put here on this earth to do good, not harm.

And then going from there.

Out loud.

Entering into wild wonder.

Posted on by Shari Swanson

Author Amy Tan shares this remarkable insight: 

“In one of John Muir Laws’s books, I read something profound that changed the way my brain thinks. “As you draw the bird,” he writes, “try to feel the life within it.” So now I look at the bird before me and imagine how it senses the world, how it feels breathing cold air, how it feels to have its feathers ruffling in the wind, how it feels to always have an eye out for possible food and possible predators. The bird sees me and is a nanosecond from flying off, but it stays. Why? By imagining the life within, the bird I am drawing is alive, no longer a shape and its parts, but a thinking, sentient being, always on the brink of doing something. By feeling the life within, I am always conscious that all creatures have personalities, and so do trees and clouds and streams. To feel the life within, I now imagine myself as the bird that is looking at me. I imagine its wariness, the many ways it has almost died in its short life. I worry over its comfort and safety, and whether I will see my little companion the next day, the next year. To feel the life within is to also feel grief in the goneness of a single creature or an entire species. Imagination is where compassion grows. Let us join with children to imagine and wonder, to use curiosity as the guide to miracles in plain sight. Let us enter with them into wild wonder so that we become guardians together of all that is living and all that must be saved.”From Orion Magazine, “The Life Within”.

I wonder if we can look at each other that way, as something vaster, as thinking sentient beings with worlds of experience, some harsh. Would that help us to treat each other better? In her book, Dead Man Walking, Sister Helen Prejean describes just this sort of thing as she works with a death row inmate, a man who admittedly committed a heinous act, seeing not just the man but also, though covered with tattoos and bathed in bravado, the little wounded child within. That empathy allowed her to see past the crimes to the human and to feel compassion for him.

Perhaps today we can look with new eyes to see each other as a composite of good and bad, but each fully human and fully deserving of respect and compassion. To paraphrase Amy Tan above, when we consider the person, can we try to picture the life within, the challenges and struggles, hopes and triumphs? Can we become, together, ‘guardians of all that is living and must be saved’ in a place where ‘compassion grows’?

Active love.

Posted on by Shari Swanson

Love isn’t a feeling we fall in and out of. It’s an action we choose to take even when it may be challenging. Sometimes it brings pain. When we think of love as an active verb, like, as Mr. Rogers suggests above, ‘struggle’, rather than as an emotion, it opens our eyes to the fact that we must work at it. It’s a struggle, a constant readjustment and tinkering, constantly expanding our own understanding and empathy.

Love is not molding someone to our vision of what they should be, but accepting who they are and supporting them as they blossom. Thinking of love as something more akin to struggle encourages us to keep looking for new and better ways to show up for the people in our lives, to view the relationships as evolving rather than static, and to appreciate all the little successes and breakthroughs in those relationships along the way.