Just when we think we get what life is all about, something comes along to knock us upside the head and show us we have it wrong. It forces us to reevaluate our foundational assumptions about the purpose of life and look at things in a whole new way. It’s a paradigm shift.

Stephen Covey tells of a paradigm shift he experienced:

“I remember a mini-Paradigm Shift I experienced one Sunday morning on a subway in New York. People were sitting quietly — some reading newspapers, some lost in thought, some resting with their eyes closed. It was a calm, peaceful scene. Then suddenly, a man and his children entered the subway car. The children were so loud and rambunctious that instantly the whole climate changed.

“The man sat down next to me and closed his eyes, apparently oblivious to the situation. The children were yelling back and forth, throwing things, even grabbing people’s papers. It was very disturbing. And yet, the man sitting next to me did nothing.

“It was difficult not to feel irritated. I could not believe that he could be so insensitive to let his children run wild like that and do nothing about it, taking no responsibility at all. It was easy to see that everyone else on the subway felt irritated, too. So finally, with what I felt was unusual patience and restraint, I turned to him and said, “Sir, your children are really disturbing a lot of people. I wonder if you couldn’t control them a little more?”

“The man lifted his gaze as if to come to a consciousness of the situation for the first time and said softly, ‘Oh, you’re right. I guess I should do something about it. We just came from the hospital where their mother died about an hour ago. I don’t know what to think, and I guess they don’t know how to handle it either.’

“Can you imagine what I felt at that moment? My paradigm shifted. Suddenly I saw things differently, I felt differently, I behaved differently. My irritation vanished. I didn’t have to worry about controlling my attitude or my behavior; my heart was filled with the man’s pain. Feelings of sympathy and compassion flowed freely. “Your wife just died? Oh, I’m so sorry. Can you tell me about it? What can I do to help?” Everything changed in an instant.

“Many people experience a similar fundamental shift in thinking when they face a life-threatening crisis and suddenly see their priorities in a different light, or when they suddenly step into a new role, such as that of husband or wife, parent or grandparent, manager or leader.

“It becomes obvious that if we want to make relatively minor changes in our lives, we can perhaps appropriately focus on our attitudes and behaviors. But if we want to make significant, quantum change, we need to work on our basic paradigms.

“In the words of Thoreau, ‘For every thousand hacking at the leaves of evil, there is one striking at the root.’ We can only achieve quantum improvements in our lives as we quit hacking at the leaves of attitude and behavior and get to work on the root, the paradigms from which our attitudes and behaviors flow.”

(from Stephen Covey’s book, The Seven Habits of Highly Effective People)

Or consider the paradigm shift that Ebenezer Scrooge’s partner, now a ghost, Jacob Marley, recounts to him before the visit of the three Christmas ghosts in Christmas Carol. Both Scrooge and Marley thought they had life figured out–it was all about business and making money, the more the better. But Marley has had a paradigm shift since dying:

“‘But you were always a good man of business, Jacob,’ faltered Scrooge, who now began to apply this to himself.

“‘Business!’ cried the Ghost, wringing its hands again. ‘Mankind was my business; charity, mercy, forbearance, and benevolence, were, all, my business. The deals of my trade were but a drop of water in the comprehensive ocean of my business.’ “

Get ready to get hit upside the head, metaphorically speaking. It may be time for a paradigm shift.