A heartfelt apology can lead to reconciliation.

goodapology

 

Some apologies make things worse. They don’t feel like apologies at all. They feel, instead, like just more hurt. Other apologies acknowledge the wound and help it heal. What makes the difference?

In When Sorry Isn’t Enough: Making Things Right with Those You Love, Gary Chapman (of Five Love Languages fame) and Jennifer Thomas suggest that a true apology must have six characteristics:

Expressing regret–It’s important for an apology to be for something you did or said.  The more specific, the more it acknowledges the harm caused, the better. “I’m sorry you’re so sensitive,” doesn’t really feel like an apology because it is just restating some perceived flaw in the victim and isn’t focussing on anything you did wrong. Even if the harm was wholly unintended, when your actions cause another person pain, an apology is warranted. It goes to the very essence of the apology: I did not mean to hurt you.

Accepting responsibility— Yes, the pressures of the world can sometimes lead us to get wound up and stressed and to hurt other people, but that does not make it the world’s fault. We control ourselves. We are responsible if we act badly. Blaming the boss, the dog, the economy, the other drivers is deflecting. Apologies for the state of the world or all its ills will not feel like a real apology to the person you lashed out at. Apologizing for losing your temper or not considering the effects of your actions will.

Making restitution–“How can I make it right?” are powerful words. It shows an acknowledgement that what you did caused someone else harm. Maybe you can’t make it right. Maybe you can never make it right. But listening to the victim explain the damage is a powerful step forward in the process. Listening here is key–no justifying your actions, no quarreling with the facts, no defenses, just listening to the other person share their perspective. If there is something you can do to make things better, do that thing.

Genuinely repenting–If you are truly sorry, and have listened deeply to the pain you’ve caused, you will not want to cause that person pain again. You will stop causing the damage. You will want to change. Maybe you will need to write down the steps you want to take to prevent causing further harm. Maybe you will slip up and need to start again. But the most important thing is that you will try to not do this again. Otherwise, are you really sorry?

Requesting Forgiveness–“Can you forgive me?” are powerful words. They show you care about the relationship. They show you understand you did things wrong. They show you are not in control of the relationship.

Everyone messes up. Not everyone takes responsibility for messing up. When we do take responsibility for the harm we’ve caused, it may strengthen our relationships and help them grow stronger. Trust can reenter, fostering healing.

Randy Pausch, the author of the quote above, gave a powerful Last Lecture before he died young of pancreatic cancer. His timeless words can teach us all a lesson about life and living.

 

 

 

Hope.

hope

Sunrise defeats night. The darkness will be driven away. When in the midst of the darkness, it may feel unending, but as day follows night, this, too, shall pass. The beauty of a sunrise is a lovely image to keep in mind when going through a problem. As sunrise defeats night, so hope conquers a problem. In times of great difficulty, we must hold on to hope that things will improve and that we can help.

Jane Goodall speaks to her hope for our future and, specifically, her hope in our youth in this moving speech.

She is right: if we don’t have hope, we give up, we do nothing. She says, “In this world of violence and fear, we must have hope for a better future.” That hope will sustain us and give us strength to solve the problems we face, as surely as day will follow night if we hold on.

Mind the gap.

certainty

How lovely things would be if the way we picture ourselves doing something in our heads is the way it plays out in real life. The beautiful prose, perfect plotting, and subtle characterization all laying themselves down on the page when pen is lifted rather than being cruelly translated into the awkward phrasing, cliched plots, and stilted characters plaguing a first draft. If perfect leaps, spins, and arabesques just happen rather than the more likely falls on the bum. If we were already perfect rather than striving. If there were no gap between where we are and where we would like to be.

With all the armchair quarterbacks and critics out there on virtually every issue, you’d almost think effort and expertise don’t count for anything. And yet, mastery is always the result of effort. Full stop. Every master painter, skater, dancer, author, was once a novice. In fact, that journey from novice to master is the important thing, and those hacks on the sidelines are missing the point. As Theodore Roosevelt said:

It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.

So this gap, between where we want to be and where we are, is where we focus our efforts and attention. Not on the critic, because everyone stumbles. But we press on. For to be great at anything takes practice and effort, and our attempt is awkward and halting, ungainly and bumbling at first. But it gets better. And those sitting on the sidelines, afraid or busy criticizing others, aren’t moving forward unless they, too, mind the gap and try.

 

What are the things you know for sure?

change

What is it that we can hold fast and know for sure? So much changes. Earth isn’t flat and isn’t the center of the universe although generations came and went believing that to be true. Gravity kept the planets in orbit and people from floating off long before anyone noticed and named it. Atoms existed before anyone discovered they could be split.

What is it that may be discovered in the future that can make sense of the way we act and feel now? Is there a key to explaining human behavior? A force, perhaps, that pulls people apart despite a deep desire to connect? What if there is another sense more important than the five we rely on now?

One thing good about change is it keeps you humble. Or should. Knowing that what we know is a minuscule speck in the ocean of all that can be known helps us stay open and curious. Where would the adventure be if we ever knew it all anyway?

Don’t end up simply having visited this world.

wild-and-precious

Today, we say goodbye to beloved poet, Mary Oliver, but her poems remain to inspire and awaken us, to uplift us and call us to task. She had a gift for seeing the holy in the mundane and for helping each of us open our eyes a bit wider, to see. Who among us doesn’t pause to consider deeply her question: “Tell me, what is it you plan to do with your one wild and precious life?”

We are all on a one-way conveyor belt from birth to grave, but along the way we have opportunities to seize. Today, cherish these words from Mary and make sure to live:

When Death Comes

When death comes
like the hungry bear in autumn;
when death comes and takes all the bright coins from his purse

to buy me, and snaps the purse shut;
when death comes
like the measle-pox;

when death comes
like an iceberg between the shoulder blades,

I want to step through the door full of curiosity, wondering:
what is it going to be like, that cottage of darkness?

And therefore I look upon everything
as a brotherhood and a sisterhood,
and I look upon time as no more than an idea,
and I consider eternity as another possibility,

and I think of each life as a flower, as common
as a field daisy, and as singular,

and each name a comfortable music in the mouth,
tending, as all music does, toward silence,

and each body a lion of courage, and something
precious to the earth.

When it’s over, I want to say: all my life
I was a bride married to amazement.
I was the bridegroom, taking the world into my arms.

When it’s over, I don’t want to wonder
if I have made of my life something particular, and real.
I don’t want to find myself sighing and frightened,
or full of argument.

I don’t want to end up simply having visited this world.

Joy is joy is joy.

joyis

We all are finding our way home. The people we think are the most different from us are really on the same journey. We share this emotional experience that is life–the frustration of setbacks, the joy in birth and creation, the anguish of loss, the delight in discovering a twin soul. If there were some way to view our journeys superimposed on top of each other, so that we could see all the connections we have with each other, that would be a cool eye-opening experience. In the mean time, consider this video of all the different types of creatures using the same foot bridge.

Joy is joy is joy.

Seize the day.

berries

Today is the day. Seize it, use it, enjoy it, fill it up with meaning and truth. Don’t wait until tomorrow. Now. Today. Here. This moment right here, right now, holds all your opportunities for action.

With gratitude to those who serve.

sisters

Today, in the United States, we honor our veterans and thank them for their service defending this country and its principles of equality, freedom, and justice for all. Our understanding of those concepts has evolved over time, and taken some steps back, but today let us be grateful for how far we’ve come and consider the steps that we each might take today and every day to make this country move closer to the ideals for which it stands.

Open to surprise.

surprise

How much do our expectations get in the way of our gratefulness? If we were expecting nothing, would our eyes open more to all the gifts we receive each day. Brother David Steindhal-Rast explores just this link between surprise and gratitude:

Have you ever noticed how your eyes open a bit wider when you are surprised? It is as if you had been asleep, merely day-dreaming or sleepwalking through some routine activity, and you hear your favorite tune on the radio, or look up from the puddles on the parking lot and see a rainbow, or the telephone rings and it’s the voice of an old friend, and all of a sudden you’re awake. Even an unwelcome surprise shakes us out of complacency and makes us come alive. We may not like it at first, but looking back, we can always recognize it as a gift. Humdrum equals deadness; surprise equals life. In fact, my favorite name for the One I worship in wonder – the only name that does not limit God – is Surprise.

Right this moment, as I remember spiritual giants I have been privileged to meet – Mother Teresa, Thomas Merton, Dorothy Day, His Holiness the Dalai Lama – I can still feel the life energy they radiated. But how did they come by this vitality? There is no lack of surprises in this world, but such radiant aliveness is rare. What I observed was that these people were all profoundly grateful, and then I understood the secret.

Surprise is a seed. Gratefulness sprouts when we rise to the challenge of surprise

A surprise does not make us automatically alive. Aliveness is a matter of give-and-take, of response. If we allow surprise to merely baffle us, it will stun us and stunt our growth. Instead, every surprise is a challenge to trust in life and so to grow. Surprise is a seed. Gratefulness sprouts when we rise to the challenge of surprise. The great ones in the realm of Spirit are so intensely alive because they are so deeply grateful.

Gratefulness can be improved by practice. But where shall beginners begin? The obvious starting point is surprise. You will find that you can grow the seeds of gratefulness just by making room. If surprise happens when something unexpected shows up, let’s not expect anything at all. Let’s follow Alice Walker’s advice. “Expect nothing. Live frugally on surprise.”

To expect nothing may mean not taking for granted that your car will start when you turn the key. Try this and you will be surprised by a marvel of technology worthy of sincere gratitude. Or you may not be thrilled by your job, but if for a moment you can stop taking it for granted, you will taste the surprise of having a job at all, while millions are unemployed. If this makes you feel a flicker of gratefulness, you’ll be a little more joyful all day, a little more alive.

Once we stop taking things for granted our own bodies become some of the most surprising things of all.

Once we stop taking things for granted our own bodies become some of the most surprising things of all. It never ceases to amaze me that my body both produces and destroys 15 million red blood cells every second. Fifteen million! That’s nearly twice the census figure for New York City. I am told that the blood vessels in my body, if lined up end to end, would reach around the world. Yet my heart needs only one minute to pump my blood through this filigree network and back again. It has been doing so minute by minute, day by day, for the past 75 years and still keeps pumping away at 100,000 heartbeats every 24 hours. Obviously this is a matter of life and death for me, yet I have no idea how it works and it seems to work amazingly well in spite of my ignorance.

I do not know how my eyes adapt, yet when I chant by candlelight they are 100,000 times more sensitive to light than when I read outdoors on the porch at noon. I wouldn’t know how to give instructions to the 35 million digestive glands in my stomach for digesting one single strawberry; fortunately, they know how to do their job without my advice. When I think of this as I sit down to eat, my heart brims with gratefulness.

From the humble starting point of daily surprises, the practice of gratefulness leads to these transcendent heights.

In those moments, I can identify with the Psalmist who cried out in amazement, “I am fearfully and wonderfully made.” (Ps.139:14) From there it is only a small step to seeing the whole universe and every smallest part of it as surprising. From the humble starting point of daily surprises, the practice of gratefulness leads to these transcendent heights. Thomas Carlyle pointed to these peaks of spiritual awareness when he wrote, “Worship is transcendent wonder” – transcendent surprise.

Surprise is a seed; let it sprout and blossom today to color your life with gratitude.

 

 

Mistake inventory=growth inventory.

mistake

Who among us can make it from birth to grave without a mistake? Mistakes are such an inevitable part of trying something new, of learning, of growing that it would be impossible. And yet we don’t like to admit that we make mistakes. Constantly. But perhaps the real harm is in not learning from our mistakes, not stretching our view of the world to admit a new insight, not bending our routine to reflect a better way of doing something, not opening up to a perspective we hadn’t considered. As we take stock of ourselves today, let’s consider all the ways we’ve grown in our beliefs, our behaviors, and  insights. We used to believe the world was flat, but now we see it is round, and that makes a world of difference.